Point a document, i.e. link, to a previously saved document and save storage space.
Author: Anne Wong
The enhanced customer portal allows external users to login and self serve. The simplified default dashboard and quick launch toolbar items gives users visibility to existing service call tickets, ability to create new calls, and see their invoices based on permission.
Introducing a secure mechanism to request a digital signature from a Q360 contact via their email address.
Option for a user with appropriate permission to a) request an “eAcceptance” from any document grid and print modal form, b) view document properties attributes relating to eAcceptance stats and history.
For security, the eAcceptance request expires after a set number of (configurable) hours.
Mouse right click option to export data to Excel now behaves consistently across all Q360 grids, and handles larger sets of data.
A supervisor responsible for posting timebill records now has the option to reject an unposted timebill record. System automatically sends an email to the user for whom timebill is for, creates a history record, and adds a user/date/time stamped note of the reason for the rejection.