This section describes the general Project procedures in Q360. The diagram below provides a visual outline of these procedures. Click on the boxes to learn more information about a specific process
Financial Closing
This section describes the general Project procedures in Q360. The diagram below provides a visual outline of these procedures. Click on the boxes to learn more information about a specific process
Financial Closing
Start here with Project setup and creation.
For detailed instruction, see sub topics to the left.
A Project Template allows you to specify a set of Project attributes, including list of Team Members and Tasks, that can be referred to and copied over when creating a new Project. There are two methods to create a Project Template: i) from an existing Project, or ii) from scratch
Regardless of method used to create a Project Template, ensure you edit it and adhere to the following guidelines:
There are multiple ways in which a Project can be created and set up
Create a Project from the Project form
From a blank Project form (Path: Projects Main Menu > Projects)
When an Order record with a specific option set in the Sales Type field is moved to APPROVED status, a Project can be automatically generated
A new Project record will open containing information from the Order record, with Order Items carried over to the Materials tab for the Project
Create Internal Admin Projects for a Calendar or Fiscal Year
Q360 will automatically create an Internal Admin Project for each combination of Company, Branch and Department. Each Internal Admin Project will display a Primary Resource (User ID) that corresponds with the associated Department
Assign a Project Team Leader or Project Manager (PM)
Teams within a Project allow you to assign Tasks to specific Users and to designate Team Roles
Delete a Team Member
From a Created Project
From an Approved Order via Project Template
From an Existing Project Task
For detailed information on Project Task Grid Header Fields and columns, please see article Project Task Grid Header Field and Column Definitions
There are multiple ways to create a Project Sub Task
Invoice tasks for Projects should be created, scheduled, and kept up to date for the following reasons:
When creating a Project from a Project Template, it will likely include Invoice Task placeholders. In this case, edit the Invoice Task attributes as required for the Project
A Check List may be used to define steps or instructions on a Project Task
Add a Check List to a Project Task:
Important: You may at any time select a different Check List from the Check List Def drop down menu, but this action will delete any existing Check List items
Mark Check List Item(s) Complete:
Method 1:
Method 2:
Note: Any Check List item may be edited by drilling into that item. Additional information may be added in this way including Instructions, Comments, and / or notes
Project Events are details that are manually added by Team Members to provide additional information. Events can be added to both the main Project record and / or Task records
Add Event to Project Record using Team / Events tab:
Add Event to a Project Task:
Project Task management in Q360 organizes all work on a Project into discrete, assignable Tasks you can schedule, track for progress and cost, log time against, and use to drive WIP, billing, and delivery.
For detailed instruction, see sub topics to the left.
Task management for Projects is a useful overview of work where you can make changes to multiple Tasks at once. To see all Project Tasks, manage metrics and make changes:
For detailed information on Project Task Grid Header Fields and columns, please see article Project Task Grid Header Field and Column Definitions
The Resource Console may be accessed via Projects Menu > Resource Console. The above video covers many functions of the Resource Console including viewing options, scheduling / dispatching Service Calls, scheduling and assigning Project Tasks, HR reservations, and personalization
The Material tab in the Project form allows Users to view, manage, and procure Line Items associated with Projects
In Q360 you capture and bill labor by logging “Time Bills” against Tasks, Service Calls, or Projects with date, hours, rates and billing codes. Those entries feed Project / Job costing, WIP/revenue recognition, payroll, and customer invoicing—ensuring accurate cost tracking and seamless handoff from field work to billing. You can enter time via daily timesheets, bulk uploads, or individual entries, then monitor budget vs. actual hours through built-in reports and dashboards.
For detailed instruction, see sub topics to the left.
Tasks, Assignments, Service Calls and Opportunities may all be time billed to via the Resource Console
Time bill to a Task or Assignment via the Resource Console:
Method 1:
Method 2:
Time billing can be done from multiple locations, however users are encouraged to do most time billing from the My Task List since there is the benefit of automatically stopping and starting a time bill on a subsequent Task with one click
Time billing for Tasks and Sub Tasks is useful when someone not assigned to the Task needs to account for time spent on that Task
From a Task or Sub Task
From Task List
Alternatively, use the Project Team Time Entry to potentially create multiple Time Bills against a Task or Sub Task for Project Team Members with one “save” click action:
An Internal Change Order (ICO) is a project adjustment initiated within the company to address scope changes, cost corrections, scheduling updates, or internal errors. It typically does not involve direct customer billing but ensures the project’s budget, costs, and timelines stay accurate.
A Customer Change Order (CCO) is a formal modification requested by or approved with the customer that alters the project scope, price, or schedule. CCOs are usually billable and require customer authorization, as they directly impact the contract value or deliverables.
For detailed instruction, see sub topics to the left.
It is sometimes necessary to remove or replace Project Line Items from the Material tab.
A Customer Change Order (CCO) is used for specifying Customer requested changes to the Material list within an original Order that is linked to a Project. Since such a Change Order potentially affects the Project Revenue and Cost, you must initiate the change as a Quote and seek the Customer’s approval before converting it to a Q360 Order
ICO
CCO
Although prerequisites for this option may vary dependent upon your system setup, a Project may be marked as Substantially Complete when it may be utilized for its intended use.
For detailed instruction, see sub topics to the left.
Assumption: We have a Project (with shipped A/Q Master Item Types) that is nearing substantial completion.
Typically, the next step will be to hand off from Projects to Service department: Create a Service Contract from a Project
Assumption: We have a Project with additional shipped A / Q Master Item Types that are nearing ‘substantial completion’
Scenario: Instead of creating a new Product / System record for those, we choose to add them to an existing Product / System record
Mark a Project Substantially Complete
Assuming all Q & A type Items have been shipped on the Project and that all Project Products and Service Contracts have been created, a Project may be marked as Substantially Complete (may be utilized for its intended use)
Project completion in Q360 is the formal process of confirming deliverables, settling costs and invoices, recognizing final revenue/WIP adjustments, releasing resources, and archiving the project so it can be reported as closed and audited.
For detailed instruction, see sub topics to the left.
The Check Project Close option allows the Project Manager to verify that there are no more outstanding Project-related transactions that require attention. This option may be run multiple times before actually closing a Project. The results grid will list any outstanding Project items such unprocessed Change Orders or un-posted Time Bills
Note: Check Project Close option may be used at any time during the lifespan of a Project
Posting Time Bills for Tasks and Sub Tasks must be done on a regular basis. This action results in the creation of journal entries. There are two methods for posting Time Bills for a Project
Time Bill Post Queue Options
Additional Time Bill options are available on the Time Bill Post Queue Extended Menu
Post an individual Time Bill record
Costs of Goods Sold (COGS) and Revenue must be posted in a timely manner to create the necessary journal entries. Posting Project COGS recognizes Cost such as Materials that are associated with a Project, while posting Project Revenue recognizes all the Revenue earned to date for a Project, based on the percentage of job completion
When a Project is ready to be closed, a closing GL journal entry may need to be created in the system to ensure that there are no outstanding records to process such as POs or Invoices
When the closing entry is created, the Project is no longer ACTIVE, and system will not allow any further transactions that could affect the Project Revenue or Cost
Project reports in Q360 give you timely, detailed visibility into project financials, progress, and performance so you can monitor WIP, costs, schedule, and profitability — detect variances, forecast revenue, and make informed staffing and scope decisions.
For detailed instruction, see sub topics to the left and the Reports section of the Help Center (each report is detailed in a report-specific Knowledge Base article).
Each Project record contains a Profit tab that displays information about Project financials allowing comparisons between Budgeted, Projected, Actual, and Earned details.
Note: drilling into hyperlinks will provide you with journal entries that pertain to that field.
Tip: View demonstrations of a) how to leverage the Project > Profit and associated “Project WIP” and “Project Revenue / Cost Forecast” reports, b) how an Internal Change Order (ICO) and Customer Change Order (CCO) affects Project > Profit:
There are key reports in the system that provide useful insight into the status and financial details for Projects
This report displays real time details such as Status and basic financial details, for multiple Projects at once
This report displays financial information that is useful for determining the Status and profitability of open Projects, and Projects closed in the current Period. The information that displays is based on a nightly SQL job, so the data reflected is not in real time
Notable columns in this report include the following: